INTRODUCTION The Coral Reef is a 22-room student accommodation that started in 2021 operations in the Buffalo city municipality. It is an independently owned resort with existing students residing there. Students are paid by NSFAS for the duration of 10 full months. Coral Reef is a self-catering place when students are on December holidays. VISION, MISSION, VALUES AND STRATEGY OF CORAL REEF PRIVATE ACCOMMODATION Vision Student Housing aspires to create innovative, diverse, and academically supportive campus living communities that transform student lives and empower students to be engaged leaders as they navigate their college/ university experience and transition to life beyond graduation. Core Values Integrity We honor our commitments, striving to always be honest, trustworthy, respectful, and ethical in our actions. Respect We know that respect for others fosters a greater opportunity for understanding. Everyone in our community will be treated with dignity, regardless of thoughts, experiences, backgrounds, or perspectives and culture. Communication We commit to ensuring that we communicate in ways that are respectful and healthy for everyone. We take responsibility to listen, speak, and clearly communicate pertinent information and concerns among students, administration, faculty, staff, and other stakeholders of the community. Service We provide quality service with the expectation that all staff are committed to making residents and guests feel welcome. We find ways to provide high-quality and timely service solutions. Returning phone calls and answering emails within 24 business hours, greeting guests with smiles, and treating everyone with respect shows our pride in serving. Learning We believe in a learning culture committed to problem solving, innovation, benchmarking, and adopting best practices. We recognize individual and group learning as prime means of delivering our mission and encourage continuous reflection through a process of review and improvement.
