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Vision

A model public entity that provides financial aid to all eligible public university and Technical and Vocational Education and Training (TVET) college students from poor and working class families.

Value proposition

NSFAS supports access to, and success in, higher education and training for students from poor and working class families who would otherwise not be able to afford to study.

External values towards our students and stakeholders:

ACCESSIBILITY We create an environment that allows efficient, effective and direct access to NSFAS and the funding it provides to eligible students.
TRANSPARENCY We are open and honest with all students and stakeholders.
AFFORDABILITY We offer affordable solutions for students to study at public universities and TVET colleges.
RELIABILITY We honour our commitments and strive to deliver on our mandate.
AUTHENTICITY We protect our students and stakeholders by offering quality services and information.

Internal values towards our employees and the organisation:

INTEGRITY We act with integrity towards all stakeholders, and support clients that uphold the same values.
ACCOUNTABILITY We take responsibility for our actions that drive performance management.
RESPECT We treat all our staff members with respect and fairness.
INNOVATION We strive to innovate in communicating with and serving students.